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2021
Journal article
Pandemic, protests and building back: 20 months at the British Museum
This article is a personal reflection that examines the impact of the pandemic on the British Museum’s (BM) onsite interpretation and audiences; however, it is informed by robust visitor insight and evaluation as well as by direct experience. Quotes from the public are incorporated throughout. Covid-19 led to the BM’s...Frost, Stuart
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2021
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2019
Journal article
‘A bastion of colonialism’: public perceptions of the British Museum and its relationship to empire
This article uses visitor research to explore public attitudes to the British Museum and perceptions of its relationship to the history of the British Empire. Firstly, it provides an analysis of direct messages received by the Museum over a twelve month period via letters, emails and comments on social media...Frost, Stuart
British Museum; colonialism; imperialism; exhibitions; visitor research